We're based in Shropshire, United Kingdom and we ship all items with the Royal Mail.
UK orders are sent with their signed for 2nd class service, and normally arrive within 2-3 working days.
Europe and the rest of the world are sent with International Tracked & Signed service. Shipping times for orders outside the UK vary between 1 and 3 weeks depending on where it is going.
We usually dispatch items within 2 working days of it being placed. Please note that this does not include the 48 hour time that we mentioned above.
Please feel free to email us for a tracking code at firstname.lastname@example.org
Like any other small business, unfortunately we do not accept returns unless the product has arrived damaged. All of our products are tested by the manufacturer, with a high standard of quality control, this takes place before any product is dispatched.
If your item does qualify for a return, please contact us at the below address within 10 working days of the order being dispatched.
If you have any questions or queries please do not hesitate to contact us at email@example.com